Shipment to P.O. boxes or APO/FPO addresses
SOMALEAF currently ships to all residential and commercial addresses in the Contiguous U.S.
Shipment confirmation and order tracking
You will receive an email immediately when your Credit Card Order has been processed. You will also receive a tracking number when you order has been shipped. You must provide a current email address to receive either of these. Please check your spam folder if you don’t see these in your inbox.
Duties and Taxes
Import duties and taxes are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are the recipients responsibility as we are only charging the transportation fee for the packages. You may check with your country customs office to determine what these additional costs will be.
Damages
SOMALEAF is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
SOMALEAF strives to keep you totally satisfied, which is why we offer a 180-DAY MONEY BACK GUARANTEE. If at any point you decide it’s not the best Liposomal CBD Turmeric product out there, you are protected by the highest standard 100% money-back guarantee. Just send us the empty bottle and we’ll refund you your money, no questions asked. If within 180 days of use, you are unhappy and would like a refund, here’s exactly what to do:
- Contact the SOMALEAF team by calling 1-888-676-1157, Monday through Friday, between the hours of 9:00am and 5:00pm Eastern Standard Time. We will gladly provide you with our return address, so as not to waste any materials, and a return confirmation number. This is an easy and effortless process.
- Return the empty bottle, the SOMALEAF invoice that you received, and the confirmation number you have been assigned.
- You must pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the bottle within 180 days from the date of original purchase for the refund to be valid.
- We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned.
- We can’t allow resale of SOMALEAF products, so empty bottles will be refunded only after sufficient time has passed for a single customer to drink SOMALEAF as directed.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning SOMALEAF without complying with our policy will unfortunately deem your transaction non-refundable. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
Return address:
SOMALEAF
3702 Las Vegas Blvd N #120
Las Vegas, NV 89115
Attn: Returns
IF YOU HAVE ANY QUESTIONS Please feel free to call,
1-888-676-1157 (Mon-Fri 9am-5pm EST)
info@somaleaf.com
